Privacy Policy

Last Updated: 1st of October 2024

1. Introduction

This Privacy Policy outlines how HYVOR, the provider of the FortGuard API Service, collects, uses, and protects information obtained through the use of our services. By utilizing the FortGuard API Service, you agree to the practices described in this Privacy Policy.

2. Data Collection and Usage

  • Account information: Account information is collected at hyvor.com. Visit https://hyvor.com/privacy to learn more about how we collect and use your account information.
  • No logs policy. We do not save the data you send in an API call for any purpose other than generating the response for that specific API call. This includes content and context sent in the Content Check API, as well as the IP addresses sent in the IP Check API. We only save metadata such as the time of the request, response status, etc. for analytics purposes.
  • No Sale of Data: We do not sell your data to any third-party. We do not share your data with any third-party unless it is required by law.

3. Third-Party Services

We use third-party services to provide our services. These services may collect data from you. We do not have any control over these services. Please read their privacy policies to learn more about how they collect and use your data.

LLM Providers

We use LLM providers in our content check API. The provider used depends on the model you choose in the API call. We currently support the following LLM providers:

Provider
Country
Data Retention
Privacy Policy
OpenAI
United States πŸ‡ΊπŸ‡Έ
30 days
Anthropic
United States πŸ‡ΊπŸ‡Έ
30 days

Other Providers

We use the following third-party services to provide our services:

Provider
Description
Privacy Policy
Hetzner
Infrastructure provider. Hosts our servers.
ipapi.is
IP Lookup. Zero logs policy.
sentry.io
Error logging only in the Console. Does not collect any personally identifiable information.
crisp.chat
Live chat. Collects your email address and name if you provide them.

4. Payment Information

User payment information is securely handled by Paddle.com, our designated merchant of record. We do not store or process any payment information on our servers.

5. Cookies and Tracking

  • Cookies are used solely for login authentication on hyvor.com.
  • Local storage may be used to store your preferences (such as dark mode).
  • We do not utilize any analytics services.

6. Data Location, Security, and Compliance

Our servers are hosted in Nuremberg, Germany. This choice is made with security and reliability in mind. We implement industry-standard security measures to protect user data, including encryption, access controls, and regular security audits.

Our data processing practices comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

7. Changes to this Privacy Policy

Any modifications or updates to this Privacy Policy will be communicated to users through the FortGuard API Service or by email. Continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

8. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

HYVOR
11 RUE CARNOT
94270 LE KREMLIN-BICETRE
France

Email: support@fortguard.io

Thank you for entrusting FortGuard API Service with your data. We are committed to maintaining the privacy and security of your information.